Delivery & Payment
If the answer to your question is not listed, please click on customer service.
All orders placed on Monday to Friday will be sent to the specified address within 24 hours.
Once you have placed an order, we will send you an email to confirm your order.
- The delivery costs depend on the total size and weight of the goods included in the packaging. The delivery costs will be shown before an order is definitely placed.
- Orders are delivered to the delivery address as stated in your account. Please note that it is not possible to deliver to post box addresses.
- Credit Card
You can pay for your purchase(s) with your credit card. We accept Visa and MasterCard. You can establish your credit card data safely through our secured SSL procedure and we, together with your credit card company, will ensure an accurate completion.
If you have a PayPal account, you can pay for your purchase(s) with your PayPal account. You can also choose this payment method if you do not have a PayPal account yet; within a few steps you will have your own PayPal account.
If you have an iDEAL account, you can pay for your purchase(s) with iDEAL.
- Bank transfer
Once we have received your payment on our bank account, we will ship your order. Please state your order number on your bank transfer. Our banking details are:
Account Name: Industrial Merchandising Concepts (IMC) b.v., Houten, the Netherlands
IBAN: NL43 RABO 0107159740
Bank Address : Rabobank, Utrecht, The Netherlands